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Get in touch (Support)

Simply log in to your <a href="https://secure.pepperstone.com/?locale=en">secure client area</a> and select the 'Funds' tab. Click on the 'Withdraw Funds' tab to find all withdrawal options.
You need to confirm the withdrawal request within one hour by clicking the "Accept Withdrawal" link embedded within the withdrawal confirmation email. If your account has 2 Factor Authentication (2FA) enabled, simply enter the code from your Authenticator app to confirm the withdrawal at Step 3.

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Log in to your secure client area and select the 'Funds' tab.

Find out what you need to know about payment methods and options

Your withdrawal status is shown in the 'Funds' tab. Select 'History' and then 'Withdrawals' to see all withdrawals, the status, and a legend with explanations to guide you.
<img data-image="u138le3h9df6" src="https://eu-images.contentstack.com/v3/assets/bltaec35894448c7261/blt72fc82b5955a1d04/5e4b7a6ff4883f446d4bba1d/transfer-funds.png" data-sys-asset-uid="blt72fc82b5955a1d04" alt="transfer-funds.png">
<img data-image="s5sckkrl9d8j" src="https://eu-images.contentstack.com/v3/assets/bltaec35894448c7261/bltc9919231cb891fe8/5e4b7a870c8f3e452d07d6cc/withdrawal-status.png" data-sys-asset-uid="bltc9919231cb891fe8" alt="withdrawal-status.png">

Your withdrawal status is shown in the 'Funds' tab of your secure client area.

Where can I see withdrawal status

Simply sign in to the <a href="https://secure.pepperstone.com/?locale=en">secure client area</a> and go to the 'Funds' tab. From here select the 'Transfer Funds' tab where you'll be able to transfer funds between your accounts. 
<img src="https://files.pepperstone.com/Support-Hub/how-to-transfer-funds.png?mtime=20190916114819" data-image="0ybg5xj97prt">

Simply sign in to the secure client area and go to the 'Funds' tab.

How do I transfer funds between my accounts

Su estado de depósito se muestra en la pestaña 'Fondos'. Seleccione 'Historial' y luego 'Depósitos' para ver todos los depósitos, el estado y una leyenda con explicaciones para guiarle.<img data-image="y7fytk8wv965" src="https://eu-images.contentstack.com/v3/assets/bltaec35894448c7261/blt78fb043b6defd899/5e4c6d59f29d0d4e9d082a9f/funds-tab.png" data-sys-asset-uid="blt78fb043b6defd899" alt="funds-tab.png"/><img data-image="7xipy3b9v3ki" src="https://eu-images.contentstack.com/v3/assets/bltaec35894448c7261/blt712f41f78a183acd/5e4c6d5f0c8f3e452d07d9e6/deposit-status.png" data-sys-asset-uid="blt712f41f78a183acd" alt="deposit-status.png"/>

Your deposit status is displayed in the 'Funds' section of your secure client area.

Where can I see if my deposit was successful

Simply log in to your <a href="https://secure.pepperstone.com/?locale=%7BglobalSet:657:localeLanguageCode%7D">secure client area</a> and head to the Funds tab and select Add Funds. Once you select the account you wish to fund, you’ll find a range of funding options to choose from.

<img data-image="hpfl4x7vuag1" src="https://eu-images.contentstack.com/v3/assets/bltaec35894448c7261/blt13c5c778e5026801/5edf6e8b92bbd7416816bb2e/download_(5).png" data-sys-asset-uid="blt13c5c778e5026801" alt="download_(5).png">

Simply log in to your secure client area, head to the 'Funds' tab and select 'Add Funds'.

How do I add funds into my trading account?

If you haven't yet confirmed your withdrawal request, you can cancel it by clicking Cancel Withdrawal found on your confirmation email.
You can also cancel an unconfirmed withdrawal in the <a href="https://secure.pepperstone.com/?locale=en">secure client area</a>. Go to the 'Withdrawal' section and select the 'History' tab. Unconfirmed withdrawals are automatically cancelled after one hour.
If you've confirmed your withdrawal you'll need to request us to cancel this withdrawal via live chat. As long as the withdrawal is in the 'Pending' stage this can be done without issue. However, if the withdrawal request was confirmed some time ago and is in the 'Processing' stage, it is sometimes not possible for it to be cancelled as the funds have already been sent to the payment provider to be processed. We’ll inform you if this is the case.

You can cancel a withdrawal request by clicking 'Cancel Withdrawal' in your confirmation email.

How do I cancel my withdrawal

How do I withdraw funds?

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